Privacy Policy
Effective Date: 02/04/2026
Northern Michigan Movers (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you provide. This Privacy Policy explains how we collect, use, and safeguard your information, including phone numbers used for SMS communications.
1. Information We Collect
We may collect the following personal information when you interact with our website, request a quote, schedule services, or communicate with us:
- Name
- Email address
- Phone number
- Physical address
- Moving details (location, date, inventory information)
- Contract and billing information
- Any additional information you voluntarily provide via forms, phone calls, SMS, contracts, email, or other communications
Phone numbers are collected directly from customers when they:
- Submit a quote or contact form
- Call or text our business
- Provide information during booking
- Sign service agreements or contracts
2. How We Use Your Information
We use your information to:
- Provide moving quotes
- Schedule and confirm services
- Send contracts for electronic signature
- Request inventory details
- Send receipts and billing confirmations
- Provide customer support
- Communicate service-related updates
- Improve our services
If you opt in, we may also send promotional offers, discounts, or marketing communications.
Consent to receive SMS messages is not required as a condition of purchasing any services.
3. SMS Communications & Terms
If you opt in to receive SMS communications from Northern Michigan Movers, you may receive messages related to:
- Appointment reminders
- Service confirmations
- Contracts for signature
- Inventory requests
- Receipts and billing updates
- Customer service communications
- Promotional offers and discounts (if applicable)
Message frequency may vary depending on your service activity and interactions with us.
Message and data rates may apply.
You may opt out at any time by replying STOP to any message you receive.
For assistance, reply HELP or contact us at 231.333.8180 or contact@northernmichiganmovers.com.
No mobile opt-in or text message consent will be shared with third parties or affiliates for marketing purposes.
4. Information Sharing
We do not sell, rent, or trade your personal information.
We may share your information with trusted third-party service providers who assist us in operating our business and delivering services. This includes platforms such as SmartMoving, electronic signature services, payment processors, and SMS communication providers.
These providers are only given access to the information necessary to perform their services.
Mobile opt-in data and SMS consent will never be shared with third parties or affiliates for marketing purposes.
5. Data Security
We implement reasonable technical and organizational safeguards designed to protect your personal information from unauthorized access, misuse, disclosure, or alteration.
6. Cookies and Tracking Technologies
Our website may use cookies or similar technologies to improve user experience, analyze website performance, and enhance functionality. You may adjust your browser settings to refuse cookies if desired.
7. Your Rights
You may request to:
- Access the personal information we hold about you
- Correct inaccurate information
- Request deletion of your personal data
To submit a request, please contact us using the information below.
8. Contact Information
Northern Michigan Movers
East Jordan, MI 49727
Phone: 231.333.8180
Email: contact@northernmichiganmovers.com
9. Updates to This Policy
We may update this Privacy Policy periodically. Any updates will be posted on this page with a revised effective date.